Given the recent rollout of RCS by carriers and extremely high demand for RCS functionality, carriers are currently facing long queues for approval with a preference for large well-known brands. Current approval times are increasing and range between one to several months so we recommend submitting your brand as soon as possible. Pinnacle will get you in this queue and navigate it for you so that your brand is approved as fast as possible.

While you wait for approval, Pinnacle is the only service that allows you to build test flows and send RCS messages to whitelisted numbers. Once you are approved, you can seamlessly and effortlessly switch to live agents by changing a parameter in your existing messaging flows.